Proceso

Unify Your Enterprise with Proceso App

Simplify Tasks, Workflows, Frontline Connectivity and Beyond

FOR A DIGITALLY EMPOWERED WORKFORCE

Explore our Superpowers

Proceso is a comprehensive no code process automation platform that caters to various personas of the enterprise, including Service Providers, Supervisors, Case Managers, Auditors and Customers. From daily task lists to review and closure, compliance checks to audits, customer outreach to recommendations and assisted selling, Proceso covers it all.

Task and Process
Automation

Connected Workforce
Management

Multi-faceted Audit and
Compliance Management

Task and Process Automation

Proceso streamlines task management and process automation through Microsoft technologies. Our mobile-first app integrated with Microsoft Teams guarantees time-bound, auditable task assignments, notifications, completions, reviews, reminders, and escalations, all within the Teams environment. Collaborate on tasks, seek assistance, and enhance efficiency seamlessly.

Connected Workforce Management

Proceso’s next generation Connected Workforce solution seamlessly connects every facet of your workforce, spanning frontline executive and back office to achieve enhanced operational excellence and reduce plant outages, resulting in maximized revenues. It features integrated, field-ready mobile applications to enhance interconnectivity, unlock the full potential of your data, streamline essential processes, and fine-tune your organization’s critical workflows.

Proceso provides a comprehensive solution to address the compliance challenges faced when frontline workers are on-site, and supervisors work remotely. We ensure compliance on crucial aspects like timing, location, identity, and device.
Leverage our compliance automation to establish swift and precise workflows, seamlessly aligning with company policies, standards, and regulatory.

Our Offerings

Frontline Worker's Productivity

  • Daily task list
  • Task execution
  • Task reporting & escalation
  • Task review & closure
  • Product knowledge updates and assessments

Supervisor's Productivity

  • Task planning
  • Resource allocation
  • Task communication
  • Task review & reporting

Audit/Business Assurance Productivity

  • Daily task list
  • Task execution
  • Task reporting & escalation
  • Task review & closure
  • Product knowledge updates and assessments

Enhanced CX & Revenue

  • Customer Outreach
  • Grievance resolution
  • Customer service
  • Customer feedback
  • Customer Survey
  • Personalized service for customers
  • Recommendations & assisted selling

Unified Approvals for Managers

  • Finance
  • Procurement
  • HR & Admin
  • Distribution
  • Sales
  • Marketing
  • Production
  • Warehousing

Executive Office

  • Compliance dashboard
  • Project governance
  • Meetings  governance
  • Track financial risks
  • Innovation
  • Governance
  • Track major opportunities

Industries we serve

Proceso App caters to every industry that needs to connect and engage its frontline workforce. Currently, we are serving customers across a wide variety of industries, including Retail, Banking, Healthcare, Manufacturing, Hospitality, Oil and Gas, and Transportation.

Connect your store associates and enable them to enhance customer experience. Know More

Connect your frontline staff and offer your customers a true digital banking experience. Know More

Ensure the safety of patients and enhance their experience with a connected frontline healthcare workforce. Know More

Ensure production continuity and occupational safety with a digitally empowered frontline workforce. Know More

Equip your frontline workers with the right digital tools to deliver a seamless guest experience. Know More

Achieve production continuity while ensuring compliance and occupational safety with our Connected Worker platform. Know More

Ensure passenger safety and enhance their travel experience with an empowered frontline workforce. Know More

Can't find your industry?

Our Clients

Powering the world’s leading companies with Intelligent Process Automation.

Aditya birla
Shoppers Stop
Ted baker
louis philipee
Ralph lauren
Baby shop
Center point
Fred perry
Hackett
Splash
Home box
Homecenter
Land mark group
Life style
The collective

Seamless Integration with Your Preferred Systems and Apps

Centralize all your work, processes, tools, and files into one Work OS. Connect teams, bridge silos, and maintain one source of truth across your organization.

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100+ Connectors

Why Proceso App?

Prebuilt templates

Accelerate your operations with ready-made SOPs, ensuring rapid time-to-value and cost savings. Prebuilt templates offer flexibility of customization without starting from scratch.

Easy to Work

A mobile first app in Microsoft Teams, simple, intuitive and easy to use. Built for the frontline, it is compatible with all phones, tablets and PCs.

Cost Saving

Lowers the cost of SOP compliance with a no code automation platform that also reduces the cost of follow ups, escalations and delays, saving management bandwidth.

Time Saving

Improves efficiency as it connects all roles for a store or a hospital in a channel where high visibility notifications, reminders and escalations ensure awareness and timely action.

Improves Teamwork

Promotes collaboration and improves employee experience by providing a unified interface for completing daily tasks and collaborating with team members.

Get Started With Proceso

Give Your Organization A Strong Digital Foundation.