Deliver high-quality services and delicious experiences – Proceso

Streamline outlet operations, ensure compliance, collect customer feedback, and do more – all from our unified restaurant management platform, Proceso.

  • Digital checklists
  • Notifications and alerts
  • Audits and compliance
  • Surveys and feedback

Proceso – Unified restaurant management
platform for all your needs

Proceso is a no-code process automation platform that caters to all personas in your restaurant – including frontline workers, managers,
auditors, and executives. Proceso breaks silos and creates streamlined cross-functional collaboration.

For frontline workforce

Keep your frontline workers engaged and motivated with Proceso. Create checklists and SOPs to enable your frontline workers to execute their jobs flawlessly. Equipped with Proceso, your frontline workers can deliver an exceptional customer experience.

  • Outlet opening and closing checklists
  • Food safety checklists
  • Cleaning and sanitization checklists
  • Shift change checklists
  • Equipment maintenance checklists
  • Onboarding
  • Learning and assessment

For managers and supervisors

Proceso enables your outlet managers and supervisors to get real-time visibility into the frontline operations and make informed decisions. The no-code nature of Proceso allows your managers to create checklists and update them without waiting for IT support.

  • Task assignment and tracking
  • Employee scheduling checklists
  • Quality assurance checklists
  • Menu management checklists
  • Inventory management checklists
  • Financial reporting checklists
  • Customer service checklists

For auditors and compliance officers

Proceso streamlines auditing processes by enabling them to create checklists, assign tasks, and track progress from their mobile devices. They can access data from all departments in one place without switching between apps.

  • Food safety and hygiene checklist
  • Occupational safety compliance
  • Workplace compliance checklists
  • Emergency response checklists
  • Environmental compliance checklist
  • Vendor and supplier compliance checklist
  • Franchise compliance checklist

For executives

Proceso provides a comprehensive dashboard, giving real-time visibility into your restaurant operations. The insights provided on the dashboard can help your executives make informed decisions to ensure the smooth running of operations.

  • Compliance dashboard
  • Operations health
  • Outlet governance
  • Track financial risks
  • Track opportunities

For cross-functional approvals

Proceso eliminates bottlenecks in cross-functional approvals in your restaurant with unified approval management. With faster approvals, Proceso expedites operations and saves time and costs.

  • Finance
  • Procurement
  • HR and Admin
  • Operations
  • Sales
  • Marketing

For enhanced customer experience

With Proceso, you can collect customer feedback in real-time and run surveys to understand your customers better. With a digitized customer service desk, you can address grievances more effectively.

  • Customer surveys
  • Promotions outreach
  • Customer grievance
  • Customer service desk
  • Realtime customer feedback

Have a unique requirement?
We can customize Proceso to match your needs.

Core capabilities of our restaurant management software

Proceso enables you to completely digitize your restaurant operations and bring all your teams to a single platform. The capabilities of Proceso strengthen your business core and drive business growth.

Task and process automation

Connected workforce management

Audit and compliance management

What makes Proceso powerful?

100+ connectors

Proceso seamlessly integrates with 100+ line-of-business systems such as SAP, Salesforce, Dynamics 365, etc.

Platform customization

Customize Proceso to match your business requirements and get the best ROI.

Teams integration

Integrate Proceso with Microsoft Teams for seamless collaboration between employees.

Pre-built templates

Get started immediately with more than 200 pre-built templates for all restaurant needs.

No-code platform

Proceso is a no-code restaurant task management software. You can create and update checklists without requiring IT assistance.

Cost savings

Considerable reduction in the cost of SOP automation with ready-to-use process templates.

Time savings

Proceso improves efficiency by connecting all roles in your organization through a BOT and adaptive cards in Microsoft Teams.


Proceso ensures timely & accurate compliance, reducing the cost of follow-ups, escalations, and delays.

Improved customer experience

Proceso delivers high-quality employee experience and customer experience by streamlining operations.