Proceso

Trusted by industry leaders

Bring

Singularity

to

Retail Operations

Everything you need to execute perfectly across every store, every time.

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Mobile-First Platform

Empower store teams with a mobile-first task and activity management platform, ensuring in-store efficiency.

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Visual Merchandising

Digitalize VM audits with image-based verification to ensure every display matches brand standards.

Live Image Verification

Capture photos with auto-geotagging and timestamps to validate on-site task completion.

Digital Checklists

Turn every SOP into interactive, trackable digital checklists that drive consistent retail execution.

Real-time Visibility

Get instant visibility into store performance, pending tasks, and compliance through live dashboards.

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Store Execution

Automate store openings, audits, and daily checks in one unified workflow for seamless execution.

Your Retail Operations,

Powered by Agents

Intelligent AI agents that work 24/7 to automate, verify, and optimize your retail operations.

1

Spot compliance in real time with planogram validation

2

See what your shoppers see through image recognition

3

Approve faster with AI-powered policy routing

VM

1

Scan QR for pricing, MOQs, and vendor details instantly

2

Agent checks stock, flags duplicates or cheaper deals

3

Real-time trend alerts on colours and fabrics

Procure Merchandising Agent

1

Understands SOPs and validates proof automatically

2

Creates audit trails and predicts compliance risks

3

Auto-escalates repeated issues to leadership

Store Compliance Agent

Connect

Everything

Integrate Proceso with your existing systems to automate workflows, sync updates, and ensure end-to-end visibility.

Salesforce
sap
Microsoft
Service
Docsign
Drop box
QB
Freshwork

Built for Retail.

Proven in Stores.

0 %

Time saved in decision-making

$ 0 M

Saved by eliminating redundancies

0 %

Tasks automated with real-time visibility

0 %

Inventory accuracy across stores

Feature

Comparison

A detailed breakdown of capabilities across each plan

CapabilityCore OpsOps PlusCommand Center (AI)
Scale & Users
ScalePilot → multi-store100–1,000+ storesEnterprise
UsersConfigurable
ConfigurableUnlimited
Core Operations
Tasks, Audits & R&Mcheckcheckcheck
SOPs & Templatescheckcheckcheck
Store & Regional Viewscheckcheckcheck
Approvals
checkcheckcheck
Advanced Features
Escalations & SLAs
Nocheckcheck
Smart Assignment & Routing
Nocheckcheck
Proof Capture (Images, GPS, QR, Signatures)
checkcheckcheck
Compliance Scoring
Nocheckcheck
Analytics & Insights
Dashboards & Reports
checkcheckcheck
Executive Dashboards
NoNocheck
AI Insights & Queries
NoNocheck
Integrations & Security
Integrations (Teams / ERP / APIs)
Optionalcheckcheck
Security & Role-Based Access
checkcheckcheck
Enterprise Controls (SSO, RBAC)
NoNo check
Support
Onboarding & Support
Standard
Priority
Dedicated

Loved by

Retail Leaders

Hear from the teams transforming their retail operations with Proceso.



“Proceso has been a game-changer for our team. It has streamlined our operations, reduced paperwork, and improved efficiency. The easy accessibility and verification features have saved us a lot of time.”

Allen

Jatin G

Assistant Manager – Retail Operations



“Proceso has been rolled out to all our retail stores with our front-end colleagues. A great tool that enables excellent collaboration with the store teams.”

Landmark

Bappaditya Banerjee

Process Engineering Excellence



“The Image Live Capture feature is a game-changer, making it easy to submit responses quickly. I highly recommend it to anyone looking for a powerful management solution.

Aditya

Elangovan Arthanari

Manager, Health & Safety

Choose the plan that

fits your operations

From pilot programs to enterprise-wide rollouts, scale your store operations with confidence.

Core Ops

Brand digitising basic R&M and store operations for the first time
What's included?
  • Digital R&M tickets
  • Daily checklists
  • Internal surveys
  • Basic dashboards

Ops Plus

Growing brands that need automation, escalations & compliance proof
What's included?
  • Everything in Core Ops
  • Compliance scoring
  • Advanced forms
  • Regional views
  • Richer reporting
Most popular

Command Centre (AI)

Large enterprise retail wanting AI, advanced approvals & exec dashboards
What's included?
  • Everything in Ops Plus
  • Plus AI assistant
  • AI approvals
  • An executive "command centre" dashboards

All plans include these core capabilities

Build store operations on a secure, scalable execution foundation—ready to grow from daily discipline to intelligent oversight.

Standardised Store Workflows

Create and run consistent workflows for daily operations, audits, R&M, VM, hygiene, and campaigns across every store.

Task & Issue Management

Track tasks and issues with due dates, ownership, photos, comments, and clear closure, no follow-ups needed.

Proof-Based Execution

Capture mandatory evidence (images, signatures, location data) to ensure work is done right, not just marked complete.

Real-Time Visibility

Get live views of open, closed, and overdue tasks at store, region, and brand levels.

Role-Based Access & Hierarchies

Set permissions and visibility by role such as store teams, area managers, regional heads, and central ops.

templates

Templates & SOP Management

Deploy standard templates and SOPs centrally and roll them out instantly across locations.

Reporting & Exports

Access built-in dashboards and export reports in Excel or PDF for reviews, audits, and compliance.

Enterprise-Grade Security

Built with enterprise security standards and role-based controls to protect operational data.

policy

Scalable by Design

Start with a few stores and scale across regions and brands without rework or complexity.

Frequently Asked

Questions

Everything you need to know about Proceso. Can't find what you're looking for? Reach out to our support team.

Do you charge per store or per user?

Proceso is priced per user, specifically designed to scale easily across stores. Retailers can start with a limited number of users per store and later add users as needed.

 
Can we start with a pilot?

Yes. Many customers start with a pilot or subset of stores to validate workflows, compliance impact, and adoption before scaling across the network.

 
Does it work with Teams / ERP?

Yes. Proceso can integrate with Microsoft Teams for notification and workflows, and with ERP, BI or other systems, based on your plan and integration scope.

 
What onboarding is included?

All plans include guided onboarding covering setup, templates, and workflows. Larger deployments also get rollout support, best-practice templates, and ongoing success assistance to ensure smooth adoption at scale.

Still have questions?

Ready to Transform Your

Retail Operations?

Join leading retail brands who trust Proceso to deliver perfect execution across every store, every day.

No credit card required • Enterprise-grade security • 24/7 support