Reimagine Retail Execution
Bring Singularity to Retail Operations
Visual Merchandising
Digitalize VM audits with image-based verification to ensure every display matches brand standards
Live Image Verification & Geotagging
Capture photos or videos with auto-geotagging and timestamps to validate on-site task completion
Mobile-First Platform
Digital Checklists
Turn every SOP into interactive, trackable digital checklist that drives consistent retail execution across stores
Live Updates & Real time Visibility
Get instant visibility into store performance, pending tasks, and compliance through live dashboards
Store Execution
Automate store openings, audits, and daily checks in one unified workflow for seamless retail execution
Agentic Automation
Add Intelligence to SOPs, simplify approvals, speed decisions, and detect deviation to keep store operations on track
Integrate Workflows Across Every Store System
Why Proceso?
- We understand Retail!
- Unified retail operations on one platform
- Enterprise-grade security and governance
- Available inside Microsoft Teams & Azure
- Web application access included
- Zero device footprint on Teams no local data
- Secure, role-based access control
Your Retail Operations,
Supported by Agents
VM Agent
- Spot compliance in real time with planogram validation.
- See what your shoppers see through image recognition.
- Approve faster and smarter with policy-based routing and AI suggestions.
Procure Agent
- Streamline purchase requests from multiple data sources, validate inputs and create PRs
- Review, release and route PRs to the right approvers based on policy and hierarchy
- Ensure real-time accuracy and complete audit trails across the entire P2P cycle
Leave Agent
- Unify leave calendars with task ownership and dependencies.
- Automate multi-level approvals with built-in policy checks.
- Gain real-time visibility into capacity, shifts, and pending tasks.
Proceso. Built for Retail. Proven in Stores.
Time saved in decision-making
Saved by eliminating redundancies
Tasks are automated with real-time visibility
Inventory accuracy across stores
Customer Testimonials
“Proceso’ has been rolled out to all our retail stores with our front-end colleagues who are facing the customers, the cashiers, the inventory management staff, and we greatly benefited. A great tool that enables excellent collaboration with the store teams with retail teams.“
“The Image Live Capture feature of Proceso is a game-changer, making it easy to submit responses quickly. The ability to call or chat with other users has also been incredibly helpful in resolving bottlenecks. I highly recommend it to anyone looking for a powerful safety management solution. “
“As a proud user of Proceso for The Collective, I can confidently say that it has revolutionized the way we operate our retail processes. It has greatly improved our customer experience, and we have noticed a positive impact on our multinational brands, including The Collective, Ted Baker, Hackett, Ralph Lauren, Fred Perry, and Polo Ralph Lauren. “
“Proceso, has given us greater control over product movement, resulting in better stock availability of the right size and fit on the floor driving higher sales and Customer satisfaction. This has-been a true game-changer for our bottom-line.“
Proceso has been a game-changer for our team. It has streamlined our operations, reduced paperwork, and improved efficiency. The easy accessibility and verification features have saved us a lot of time. Overall, it's helped us reduce the risk of fraud and focus on what matters most - our customers. The safety checklist helps us verify safety protocols being followed.
FAQ's
What does Proceso’s agent in retail operations actually do?
Proceso acts as your unifying retail execution and automation platform with an added layer for automating daily store tasks, approvals, and issue tracking while giving you real-time visibility across stores. From planogram compliance to maintenance and promotions, every action is governed, auditable, and driven by AI insights.
Which retail automation solutions work best for multi-channel retail?
Multi-channel retail needs automation that connects both people and systems. Proceso unifies workflows across stores, warehouses, and e-commerce platforms, ensuring tasks, approvals, and insights flow seamlessly between online and offline operations.
Why are retailers investing in Proceso now?
Because manual oversight can’t keep up with modern retail speed. Proceso brings AI-driven governance, real-time analytics, and automated workflows that cut delays, reduce errors, and give retail leaders control without micromanagement all without replacing existing systems.
What tasks should be automated in retail store management?
Routine and repetitive ones, such as task assignments, price updates, store audits, campaign rollouts, maintenance requests, and compliance checks. Proceso’s AI agent automates these retail execution workflows end-to-end so your teams can focus on selling, service, and customer experience.
How does Proceso integrate with ERP/CRM?
Proceso connects natively with leading ERP and CRM systems, including SAP, Microsoft Dynamics, Salesforce, and more. Its AI layer works across these tools to pull data, trigger workflows, and update records automatically, ensuring a single, governed view of retail operations.