Sustainability: A New Keyword in Retail Operations

Sustainability - A New Keyword in Retail Operations

Customer priorities are changing. Do retail consumers care about sustainability? According to a Capgemini report, 77% of retail organizations have found that sustainability leads to customer loyalty.  You must have observed GenZ’s passion for sustainability. When making a purchase decision, 75% of Gen Z prioritizes the sustainability efforts of the retail company rather than the brand. For a retail […]