Proceso

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Pricing & Plans

From first store pilots to enterprise rollouts, Proceso’s plans help retailers turn strategy into consistent store-level execution—powered by real-time workflows, proof-based compliance, and AI-led operations.

Core ops

Brand digitising basic R&M and store operations for the first time

What’s included?

  • Digital R&M tickets
  • Daily checklists
  • Internal surveys
  • Basic dashboards
Choose Plan

Ops Plus

Growing brands that need automation, escalations & compliance proof

What’s included?

  • Everything in Core Ops
  • Compliance scoring
  • Advanced forms
  • Regional views
  • Richer reporting
Choose Plan

Command Centre (AI)

Large enterprise retail wanting AI, advanced approvals & exec dashboards

What’s included?

  • Everything in Ops Plus
  • Plus AI assistant
  • AI approvals
  • An executive “command centre” dashboards
Choose Plan

All plans include these core capabilities

Build store operations on a secure, scalable execution foundation—ready to grow from daily discipline to intelligent oversight.

Standardised Store Workflows

Create and run consistent workflows for daily operations, audits, R&M, VM, hygiene, and campaigns across every store.

Task & Issue Management

Track tasks and issues with due dates, ownership, photos, comments, and clear closure, no follow-ups needed.

Proof-Based Execution

Capture mandatory evidence (images, signatures, location data) to ensure work is done right, not just marked complete.

Real-Time Visibility

Get live views of open, closed, and overdue tasks at store, region, and brand levels.

Role-Based Access & Hierarchies

Set permissions and visibility by role such as store teams, area managers, regional heads, and central ops.

Templates & SOP Management

Deploy standard templates and SOPs centrally and roll them out instantly across locations.

Reporting & Exports

Access built-in dashboards and export reports in Excel or PDF for reviews, audits, and compliance.

Enterprise-Grade Security

Built with enterprise security standards and role-based controls to protect operational data.

Scalable by Design

Start with a few stores and scale across regions and brands without rework or complexity.

Feature Comparison

Capability Core Ops Ops Plus Command Center (AI)
Scale
Pilot → multi-store
100–1,000+ stores
Enterprise
Users
Configurable
Configurable
Unlimited
Tasks, Audits & R&M
SOPs & Templates
Store & Regional Views
Approvals
Escalations & SLAs
Smart Assignment & Routing
Proof Capture (Images, GPS, QR, Signatures)
Compliance Scoring
Dashboards & Reports
Executive Dashboards
Capability Core Ops Ops Plus Command Center (AI)
AI Insights & Queries
Integrations (Teams / ERP / APIs)
Optional
Security & Role-Based Access
Enterprise Controls (SSO, RBAC)
Onboarding & Support
Standard
Priority
Dedicated

Go live in weeks not months

Talk to an expert

FAQ's

Do you charge per store or per user?
Proceso is priced per user, specifically designed to scale easily across stores. Retailers can start with a limited number of users per store and later add users as needed.
Yes. Many customers start with a pilot or subset of stores to validate workflows, compliance impact, and adoption before scaling across the network.
Yes. Proceso can integrate with Microsoft Teams for notification and workflows, and with ERP, BI or other systems, based on your plan and integration scope.
All plans include guided onboarding covering setup, templates, and workflows. Larger deployments also get rollout support, best-practice templates, and ongoing success assistance to ensure smooth adoption at scale.