Proceso

From Checklists to an

“Ops Brain"

How ABFRL Thinks About Retail Store Execution

19 Feb 2026 | 4:00 PM IST

Agenda

Welcome & Context
Why “Ops Brain” and why now

ABFRL Vision: Great Retail Execution

  • Perfect store definition
  • execution challenges 
  • noise vs signal

Anatomy of an Ops Brain (ABFRL)

  • SOPs + store context
  • real-time leadership visibility
  • Intelligent tasking
  • data discipline without store fatigue

Proceso Live Demo

  • Daily store rhythm & task orchestration
  • SOP digitization & automated compliance
  • AI-driven photo audits & issue closure
  • Campaigns, VM, markdown execution
  • Dashboards for managers, brands & HO

Rollout & Success at ABFRL

  • Deployment phases
    Execution score 
  • TAT improvement
  • Compliance lift
  • leakage reduction

Q&A

What you’ll take away

  • How ABFRL defines the “perfect store”—and how it is measured
  • “Retail operations are no longer executed—they’re orchestrated.”
  • “The Ops Brain makes every store the best version of itself, every day.”
  • “From checklists to intelligence: this is the new retail operating system.”
  • “Execution is the new differentiator—and Proceso is the engine behind it.”

Speakers

Pavan Katgeri

Head Safety- Aditya Birla
Lifestyle Brands Limited

Barkha Singh

VP/Vice President - Retail
Business Growth, Proceso