Everyone on the Same Page. Literally.
From frontline to HQ, Proceso keeps every retail stakeholder connected — store teams, vendors, merchandisers, auditors, and management — all working in one synchronized flow. No silos, no message loops, no “who’s responsible?” moments.
Why Communication Breaks
Chats, emails, and calls, everyone’s talking, no one’s aligned.
They wait for confirmations that never come.
HQ acts after the moment has passed.
Make Every Conversation Count
Store managers raise tasks, incidents, or approvals directly in Proceso tagged with SKU, outlet, and urgency.
Each message carries system data, stock count, audit score and PO status pulled from ERP, POS, or WMS.
Approvals, rejections and escalations happen within the conversation, with role-based guardrails.
Every photo, note, or task is time-stamped and geo-verified.
Faster response times across store-to-HQ escalations
Fewer missed communications between functions
Accountability with traceable, audit-ready records
Inventory That Runs Itself
Visual Merchandising
Approvals, proofs, and planogram updates in one thread.
Store Operations
Shift tasks, stock issues, and maintenance alerts with instant routing.
Procurement
Vendor updates, claim settlements, and delivery tracking made traceable.
Returns & Exchanges
Live coordination between customer support, warehouse, and finance.
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