Where Every Experience Runs Smoothly
Behind the Scenes.
In travel and hospitality, guest delight depends on invisible precision.
From partner onboarding to refunds and safety checks, Proceso brings
AI in tourism industry to life, automating the workflows that power every
perfect stay, tour, or journey.
Providing excellent services isn’t easy
Agencies, hotels, and transport vendors operate in silos, slowing decisions.
Refunds, approvals or audits are dependent on emails and Excel
Safety, certification, and insurance checks vary by region with no unified oversight.
By the time service issues surface, guest satisfaction has already dipped.
Proceso brings you
Partner & Vendor Onboarding
Approvals are automated for agencies, hotels and third-party partners with document verification, compliance checks and SLA monitoring
Booking & Itinerary Coordination
Connect all the verticals, maintain guest relations, financial health and vendor management into one single flow for instant approvals and updates
Refunds, Cancellations & Compensation
Easy process post-booking, simple methods to escalate,auto approvals based on thresholds and provide real-time updates to customers
Safety & Compliance Governance
Digitise safety audits, vendor certifications, and local compliance forms to ensure operational standards for every tour, resorts or vehicles
Sustainability & ESG Reporting
Keep an eye on carbon footprint, sustainability commitment and eco-compliance documents for all the partners on one audit platform
Tourism Analytics & Experience Insights
Access dashboards that connect operational efficiency with guest experience. Analyse booking patterns, service delays, refund trends, and vendor performance to continuously improve customer satisfaction.
Faster partner onboarding through automated verification
Fewer refund escalations with AI-driven policy routing
Traceable audits across locations and vendors
Why Choose Proceso
Designed for Multi-Partner Orchestration
Handles the most complicated and distributed operational environment in tourism
Automate Workflows with Governance
Each of the process is traceable, auditable and time-stamped
Operational Analytics Built-In
Spot inefficiencies before they impact guests.
Scalable &
Sustainable
Perfect for tourism networks expanding across regions and verticals.
Deliver Perfect Experiences, Effortlessly.
Tourism thrives on moments.
Proceso ensures the operations behind those moments are seamless, visible, and accountable.
Let's Talk
