Behind every flawless in-store operation are rhythm tasks ticked off, shelves aligned and issues resolved before they reach the customer.
Proceso brings that rhythm back with AI-driven execution and governed collaboration.
Auto-assign and track daily opening, closing, hygiene or promotional tasks.
Log safety or asset issues, auto-route to responsible teams and ensure closure with approvals
Standardise every in-store request or exception with clear accountability
Connect operations, merchandising, HR and finance into one transparent loop.
Task SLA Adherence
Checklist Completion Rate
Issue resolution Time
First Time Fix Rate
Store openings, planogram setups, hygiene and safety routines
Visual merchandising validation, stock movement checks and asset health tracking
Commercial audits, vendor validations and preventive maintenance logs
Validate planogram compliance with AI-based verification
Store visit reports with compliance scores, sales KPIs and workforce productivity
With Proceso, every action is governed, verified, and made analytics-ready, so store execution moves from effort-driven to intelligence-driven.
“Proceso’ has been rolled out to all our retail stores with our front-end colleagues who are facing the customers, the cashiers, the inventory management staff, and we greatly benefited. A great tool that enables excellent collaboration with the store teams with retail teams.“
“The Image Live Capture feature of Proceso is a game-changer, making it easy to submit responses quickly. The ability to call or chat with other users has also been incredibly helpful in resolving bottlenecks. I highly recommend it to anyone looking for a powerful safety management solution. “
“As a proud user of Proceso for The Collective, I can confidently say that it has revolutionized the way we operate our retail processes. It has greatly improved our customer experience, and we have noticed a positive impact on our multinational brands, including The Collective, Ted Baker, Hackett, Ralph Lauren, Fred Perry, and Polo Ralph Lauren. “
“Proceso, has given us greater control over product movement, resulting in better stock availability of the right size and fit on the floor driving higher sales and Customer satisfaction. This has-been a true game-changer for our bottom-line.“
Proceso has been a game-changer for our team. It has streamlined our operations, reduced paperwork, and improved efficiency. The easy accessibility and verification features have saved us a lot of time. Overall, it's helped us reduce the risk of fraud and focus on what matters most - our customers. The safety checklist helps us verify safety protocols being followed.