Retail runs on people but managing shifts, tasks, and compliance shouldn’t drain their time.
Proceso’s AI-driven Workforce Management empowers store teams with intelligent scheduling, automated task flow, and predictive insights that keep operations smooth and people motivated.
AI studies footfalls, transaction peaks, and seasonal patterns to auto-build shift rosters.
Agents assign and track in-store duties such as planogram resets, end-cap checks, and POS hygiene.
Regional managers see who’s on shift, what’s completed, and where help is needed.
Geo-tagged check-ins verify presence, while safety, opening, and closing routines are logged and time-stamped
Faster scheduling cycles with AI predictions
Task completion accuracy across stores
Reduction in overtime hours through balanced rosters
AI handles the admin so people focus on customers.
Shift, task, and compliance agents work 24/7, spotting and solving issues instantly.
Works with HRMS, POS, ERP, and collaboration tools.
Role-based access, encryption, and full audit trails.
From scheduling to execution, Proceso makes workforce management intelligent, effortless, and transparent
“Proceso’ has been rolled out to all our retail stores with our front-end colleagues who are facing the customers, the cashiers, the inventory management staff, and we greatly benefited. A great tool that enables excellent collaboration with the store teams with retail teams.“
“The Image Live Capture feature of Proceso is a game-changer, making it easy to submit responses quickly. The ability to call or chat with other users has also been incredibly helpful in resolving bottlenecks. I highly recommend it to anyone looking for a powerful safety management solution. “
“As a proud user of Proceso for The Collective, I can confidently say that it has revolutionized the way we operate our retail processes. It has greatly improved our customer experience, and we have noticed a positive impact on our multinational brands, including The Collective, Ted Baker, Hackett, Ralph Lauren, Fred Perry, and Polo Ralph Lauren. “
“Proceso, has given us greater control over product movement, resulting in better stock availability of the right size and fit on the floor driving higher sales and Customer satisfaction. This has-been a true game-changer for our bottom-line.“
Proceso has been a game-changer for our team. It has streamlined our operations, reduced paperwork, and improved efficiency. The easy accessibility and verification features have saved us a lot of time. Overall, it's helped us reduce the risk of fraud and focus on what matters most - our customers. The safety checklist helps us verify safety protocols being followed.